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Terms & Conditions
Welcome to Sierra Whiskey Fitness, LLC! These terms and conditions ("Terms") govern your use of our website and services. By using our website and services, you agree to these Terms. Please read them carefully before using our website or services.
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Sierra Whiskey Fitness, LLC is a limited liability company registered in the state of New York.
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Services:
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Sierra Whiskey Fitness, LLC provides fitness coaching services through our website and other channels. Our services are for educational and informational purposes only, and are not intended as medical or healthcare advice. You should consult a healthcare professional before starting any new exercise program. Sierra Whiskey Fitness, LLC is not responsible for any injuries or damages that may occur as a result of using our fitness coaching or equipment services.
Payments:
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We use a third-party service, Square, to process payments for our coaching services. When you make a payment, you will be directed to Square's secure payment portal to complete the transaction. By using our services, you agree to abide by Square's terms of service and privacy policy, which can be found on their website. Please note that we are not responsible for any errors, issues, or disputes that may arise in the payment process with Square or any other third-party service. If you have any questions or concerns regarding payments, please contact us.
Refunds:
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We are committed to providing 100% customer satisfaction with our coaching and equipment services. If you are not completely satisfied with our services, please let us know and we will make every effort to address your concerns. However, please note that all sales are final and we do not offer refunds for our coaching or equipment services except in the event that you are unable to complete the coaching program or use the equipment due to injury or illness.
The refund will only be provided if the injury or illness prevents the customer from completing the coaching program or if you are unable to use the equipment permanently, not if the customer chooses to end the program early for any other reason. If you are eligible for a refund due to injury or illness, we will process the refund as quickly as possible, usually within 7-10 business days. Please note that refunds will be issued in the same form of payment that was used for the original purchase. Any fees associated with processing the original payment, such as credit card processing fees, may not be refunded. Additionally, we reserve the right to deny a refund in cases of suspected abuse or fraud.
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Intellectual Property:
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All content on our website, including text, images, and videos, is the property of Sierra Whiskey Fitness, LLC and is protected by copyright law. You may not reproduce, distribute, or use any content from our website without our prior written consent.
Limitation of Liability:
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Sierra Whiskey Fitness, LLC is not liable for any damages resulting from the use of our website or services. We are not responsible for any injuries or damages resulting from your participation in our fitness coaching or equipment services. Sierra Whiskey Fitness, LLC is not responsible for any damages resulting from the use of third-party services, such as Square. You agree to indemnify and hold us harmless from any and all claims arising out of your use of our website or services.
​Privacy:
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Our privacy policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to our privacy policy.
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Termination:
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We reserve the right to terminate your access to our website and services at any time and for any reason, including if you violate these Terms or engage in any other conduct that we determine, in our sole discretion, is harmful to us, our customers, or any third party.
​Governing Law and Jurisdiction:
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These Terms are governed by and construed in accordance with the laws of the State of New York without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York in each case located in Oneida County, and you waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Changes to Terms:
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We may update these Terms from time to time. You are responsible for reviewing these Terms periodically to ensure that you are aware of any changes. Your continued use of our website or services following the posting of any changes to these Terms constitutes your acceptance of those changes.
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If you have any questions or concerns about these Terms, please contact us using the contact information provided on our website.